ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING: 

• Manages designated customer accounts and their revenue base while coordinating traffic flows, freight allocations, quoting of rates and delivery/pick-up schedules 
• Controls the preplanning of units of each customer order in dispatch to ensure profitability, maximizes equipment utilization and ensures customer shipment expectations 
• Reviews and analyzes operating reports, taking corrective action as required to reposition load allocation 
• Generates and communicates rates, timing of shipments and receipt requirements to keep customers informed
• Coordinates with Customer Service Reps to resolve traffic flow imbalances to fill empty miles
• Manages Trailer pools and inactive equipment within the planning region

NON-ESSENTIAL DUTIES AND RESPONSIBILITIES

• Answer incoming telephone calls and evaluate/direct calls to appropriate personnel
• Obey all company safety, regulatory and compliance policies
• Must work well in a team environment

QUALIFICATIONS 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to multi task with a sense of urgency while producing quality work
• Ability to work without constant supervision/self-motivated
• Be able to work under pressure
• Strong time management skills
• Competent in working independently as well as in a team atmosphere
• Have good knowledge of geography
• Be an effective listener
• Punctual and consistent attendance
• Desire to be successful and proficient at your job
• Willing to understand and support change, as it relates to processes, structure and business modeling

EDUCATION AND/OR EXPERIENCE

• High school diploma or GED/HSED with a minimum of one year transportation experience
• Knowledge of DOT regulations