Operational Positions at CTS

A STRONG career starts with CTS.

We are currently looking to hire a Transportation Coordinator to join our team that upholds our driving values of service before self, working for the team, breaking through barriers, and responding quickly and decisively.

At CTS we work hard to get drivers home after every shift and we are always looking to add to our team with dedicated and professional talent that is team focused, service oriented and quick thinking.  At CTS, we are proud to change the trucking industry norms.  It’s what makes us CTS STRONG.

Transportation Coordinator

ESSENTIAL DUTIES AND RESPONSIBILITIES – Other duties may be assigned

  • Take orders from customers and confirm on time fulfillment
  • Coordinate pickup and delivery appointments to ensure timely customer deliveries
  • Plan effective delivery routes and assign drivers for best possible scheduled deliveries
  • Build customer relationships to ensure customer satisfaction
  • Monitor truck movements and internal/external conditions affecting movements and ensure appropriate actions are taken to meet driver and public safety as well as customer demands
  • Liaison to drivers, report with top management
  • Dispatch drivers, equipment and personnel to customer requests in accordance with established company policy and procedures

NON-ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Assist with the supervision of drivers
  • Answer incoming telephone calls and evaluate/direct calls to appropriate personnel
  • Obey all company safety, regulatory and compliance policies
  • Must work well in a team environment

EDUCATION and/or EXPERIENCE

  • Post-Secondary degree in Business or Supply Chain Management or a candidate in their last year of a Post-Secondary degree program in Business or Supply Chain Management
  • Knowledge of DOT regulations is preferred but not required

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel, and talk or hear.  The employee frequently is required to stand, sit, walk, and reach with hands and arms.  The employee is occasionally required to climb or balance; stoop, kneel, or crouch; and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.  The employee may be required to lift or exert force up to 80 pounds on occasion.

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Customer Service Representative

The Customer Service Representative will coordinate the activities of drivers to maximize productivity, while assuring prompt and effective service to customers. 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: 

  • Take orders from customers and confirm on time fulfillment
  • Coordinate pickup and delivery appointments to ensure timely customer deliveries
  • Build customer relationships to ensure customer satisfaction
  • Answer incoming telephone calls and evaluate/direct calls to appropriate personnel
  • Monitor truck movements and internal/external conditions affecting movements and ensure appropriate actions are taken to meet driver and public safety as well as customer demands
  • Actively solicit freight for specific areas
  • Manage service reporting for customers
  • Maintain customer trailer pools
  • Manage customer websites
  • Other duties as assigned

NON-ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Assist with the supervision of driver deliveries
  • Obey all company safety, regulatory and compliance policies
  • Must work well in a team environment

QUALIFICATIONS 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to multi task with a sense of urgency while producing quality work
  • Ability to work without constant supervision/self-motivated
  • Be able to work under pressure
  • Strong time management skills
  • Competent in working independently as well as in a team atmosphere
  • Have good knowledge of geography
  • Be an effective listener
  • Punctual and consistent attendance
  • Desire to be successful and proficient at your job
  • Willing to understand and support change, as it relates to processes, structure and business modeling

EDUCATION and/or EXPERIENCE

  • High school diploma or GED/HSED with a minimum of one year related experience
  • Knowledge of DOT regulations
Apply Now

Transportation Intern

ESSENTIAL DUTIES AND RESPONSIBILITIES 

  • Take orders from customers and confirm on time fulfillment
  • Coordinate pickup and delivery appointments to ensure timely customer deliveries
  • Build customer relationships to ensure customer satisfaction
  • Monitor truck movements and internal/external conditions 
  • Liaison to drivers, report with top management
  • Dispatch drivers, equipment and personnel to customer
  • Answer incoming telephone calls and evaluate/direct calls to appropriate personnel
  • Obey all company safety, regulatory and compliance policies
  • Work well in a team environment
  • Other duties as assigned

EDUCATION and/or EXPERIENCE

  • A candidate in their first year of a Post-Secondary degree program in Business or Supply Chain Management

SCHEDULE

  • Flexible 20-25 hours per week

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel, and talk or hear.  The employee frequently is required to stand, sit, walk, and reach with hands and arms.  The employee is occasionally required to climb or balance; stoop, kneel, or crouch; and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.  The employee may be required to lift or exert force up to 80 pounds on occasion.

Apply Now
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